We offer a strict no refund/return and no cancellation policy. Due to the urgent demand of our products, all the orders are shipped out as soon as possible. Shipping labels are generated upon checkout, and we cannot issue any cancellations after that point. All products shipped out to our customers are unopened and in the original packaging.
We currently cannot accept any refunds or exchanges of any products sold. This policy extends to any defective, unwanted, or damaged merchandise. In the case of receiving a defective product/s please contact our customer service department at [email protected] and we will help you with this matter.
In the case of an error made while placing an order and after the order has already been placed and paid for, please contact us at [email protected] We may be able to cancel your order and refund it, if it was not yet shipped, but this will be subject to a $5 cancellation fee (that will be reduced from the refunded amount).